Reviews

Reviews
Reviews2018-11-12T13:34:55+00:00
Amazing to find such an easy company to deal with. Everything was done over the phone or by email. Nothing was too much trouble, and I was kept informed of the installation at every step.
The installation took less than an hour and everything was completed to a very high standard. The installer, ‘Graham’ talked us through everything and gave us a full working demonstration. No payment was required until the installation was complete.
I would recommend this company to anyone requiring a stairlift. Thank you.
John Lenihan

Many thanks to Gill, Graham and Hannah for a very smooth installation of our stairlift.

Its unusual to find a company these days who do what they advertise with no extra charges. Also did not have to pay anything until it was fitted. From first phone call to fitting the stairlift within a week what a great service.

Many thanks to all at stairlift Express.

John Ward

I can’t recommend highly enough. Quick first class service from start to finish (all in less than a week). I urgently needed the lift for friends who had been injured abroad and could not return home unless they had one. They are now home and very happy with the lift.
Thank you

Jacqui Allan

Excellent service from inquiry to installation, Arrived when they said they would to fit the stairlift, I would highly recommend the stairlift express team to anybody who is considering having a stairlift fitted. Great prices, great friendly service,
Thank you to the team,
Dave

David Pickering
Brilliant service from phoning them up to installation stairlift is brilliant and fitted professionally great prices and really nice people to deal with thanks very much.
Francesco Petza

Stairlift Express deserve more than 5 stars, their whole service from start to finish was exceptional, from their initial contact, communication and installation and even paying the bill was a pleasure.

Everyone was so friendly, they did exactly what they said they would when they said they would do it, they kept in touch every step of the way, an absolute pleasure to deal with them.

I would highly recommend Stairlift Express to anyone.

Thank you very very much Stairlift Express

Tracey

Tracey Walker

I would like to give stairlift express 10 stars. from initial contact to installation they have been so helpful.

They are a lovely family company and really care for their customers.
emails were answered promptly.
contact calls were very pleasant.no hard sell

I would also like to especially mention Gillian, and the lovely mark who installed the lift quickly and cleanly.

Sylvia Phillipson

Hi,

I just wanted to thank you for everything you did to ensure my mother had a stair lift in her house ready for when she came out of hospital. It was just a few days from my initial enquiry to having a superb re-conditioned stair lift fitted. Thanks for fitting me in to your busy schedule. My mother was delighted and now enjoys an independent life with a little help from things like this.

You were recommended to us by a friend who had used you too. And I recommend you to anyone who reads this – you were friendly, responsive to our needs (we did call you out at short notice), and Gary the person who fitted it was great.

Thanks again! Jon

Jonathan Cooper
From my son first contacting your company we have received the most amazing service. I didn’t know companies like yours still existed.
From the gentleman who came straight away to measure. To the ladies in the office keeping us informed and the lovely man who has just been to fit the stairlift, your company is exceptional.
Everything has run so smoothly and efficiently. Not to mention the really incredible cost so much less than any other company quote. The first company who really are trying to help the disabled in every way. We would recommend you to anyone.
Thank you so much.
Marian Harris
Firstly, the advice on which stairlift we needed then the incredible price and then the speed of getting the stairlift to us could not have been bettered.
Then the engineer turned up and fitted it in record time being so polite a moment I contacted this company to the completion of fitting we had nothing but exceptional and helpful . We could not believe such service could exist in this day and age.
I could not recommend Stairlift Express any higher and would put them forward to anyone else I know who needs a stairlift. To all the staff I thank you very much , George Holland , King’s Lynn
George Holland

Many thanks to the very friendly staff for their help and guidance in selecting a stair lift that does exactly what it said on the tin….

The office staff could not have been more helpful and the engineer John could not be faulted .All done within ten days into the bargain
Faultless…….

Lyn Johnson
My mother has been putting off getting a stairlift off for nearly ten years, but last week she finally allowed me to enquire.
Called stairlift express last Friday and spoke to Gill (great, easy going manner), she guided me through the options available, and here we are five working days later and Graham has installed it this afternoon.
My mother has spent the last couple of nights on the sofa but tonight she’s back upstairs in bed. I cannot recommend them highly enough. I’ll sleep easy tonight (and so will my mam). Sincere thanks.
Michael Donnelly

You fitted a Stairlift for my Sister in Law 19/9/17 she is very very pleased with it and said that the service was brilliant and the young man who fitted it was excellent. I would just like to say

Thank you for doing this so quickly and efficiently. Pam Preston

Pam Preston

Absolutely fabulous service and such nice people, My in laws are thrilled with the stairlift.
Thank you

Steve Mylett
Very impressed with the service from Stairlift Express.
They installed an Acorn unit for my (88 yr old) mum and it looks and performs like new for a fraction of the price. Very quick installation, no hard selling techniques….in fact they didn’t have to make a visit prior to installation. Just wanted to know length/width of staircase and if it’s a straightforward installation they just pick a unit off the shelves and turn up on the day and install it.
Mum can now maintain her independence in her terraced house and is very pleased with the simplicity of operation and sturdy build. I wouldn’t hesitate to contact them again if we needed another!
Neil Tootell

Had my stair lift fitted last Thursday. Very efficient and friendly engineer. Rang the office with a small problem on the following Monday and Gary called on Tuesday and solved my problem. Would have no hesitation in recommending the company to anyone.

First class service from all concerned. Many thanks.

D. Ross
Fantastic service, liked the look of the website, rang Monday to discuss, talked about it at home agreed needed stairlift asap with auto turn and remote controls, called again Tuesday to discuss and order, survey Wednesday morning & arranged for new stairlift to be emergency fitted Friday, they rang Wednesday afternoon and brought it forward to fitting Thursday. Installed, in use and very happy 91 year old no longer struggling on the stairs.
Lovely people to deal with and amazing service. Couldn’t recommend them more.
Also the price was very good as had a quote for same thing at nearly £900 more. Many many thanks
Sylvia Bhatia

Great service (WELL DONE)

I was looking for a stair life for a couple of months and the cost after 2 surveyors was to much, my son found out about this company through eBay and the rest is history.
Polite staff great rates with no hidden charges and very quick to agree an instalment date ,I now go up and down the stairs without effort.

Thank you for making a 94-year old man happy keep up the good work and thanks you for looking after the elderly with your great rates.
You have made my life better

Dennis Randell

Very good advice and service to enable me to choose stair lift for my parents
Excellent engineer and he made my parents feel very safe and they are thrilled with it
Would recommend this company any time

Carole Hayes
Can not praise the team enough quick efficient friendly service from start to finish!
Debbie Barber

We had a stairlift fitted today by (Mark) and I’m still shocked by the speed and professionalism of the work he done for our mum.

He had a very pleasant attitude to his work ethic and dealing with elderly people, he made mum feel at ease straightaway, will definitely recommend them to others.

Thanks again Mark.

Kevin Flaherty

Contacted last week about buying and fitting a stair lift quick response and arrangements made for following Tuesday arrived today good customer service from office staff to fitter stair lift been used a number of times already since fitted we are made up with it even though it’s refurbished would highly recommend

Christopher Weaver

Fantastic service from 1st email to fitting of stairlift. Everyone so pleasant and helpful only took 1hr 30 to fit. It has made a great difference to my elder mother.

Highly recommended.

Michael Sparrow
We had a stairlift fitted by Graham a week ago. He was really professional and friendly. He did a very good job. The stairlift was fitted well, no mess and the cables were neatly hidden under the carpet.
He explained everything really well so even my mother understood how to use it.
Unfortunately my Dad passed away too quickly and the stairlift wasn’t needed.
Graham returned and removed the lift as efficiently as he fitted it. My mum and I are really grateful for your company’s professionalism and kindness at such a traumatic time. We would highly recommend this firm and the prices are very competitive. Thank you.
Helen Fowler