Many thanks to Gill, Graham and Hannah for a very smooth installation of our stairlift.
Its unusual to find a company these days who do what they advertise with no extra charges. Also did not have to pay anything until it was fitted. From first phone call to fitting the stairlift within a week what a great service.
Many thanks to all at stairlift Express.
I can’t recommend highly enough. Quick first class service from start to finish (all in less than a week). I urgently needed the lift for friends who had been injured abroad and could not return home unless they had one. They are now home and very happy with the lift.
Excellent service from inquiry to installation, Arrived when they said they would to fit the stairlift, I would highly recommend the stairlift express team to anybody who is considering having a stairlift fitted. Great prices, great friendly service,
Thank you to the team,
Stairlift Express deserve more than 5 stars, their whole service from start to finish was exceptional, from their initial contact, communication and installation and even paying the bill was a pleasure.
Everyone was so friendly, they did exactly what they said they would when they said they would do it, they kept in touch every step of the way, an absolute pleasure to deal with them.
I would highly recommend Stairlift Express to anyone.
Thank you very very much Stairlift Express
I would like to give stairlift express 10 stars. from initial contact to installation they have been so helpful.
They are a lovely family company and really care for their customers.
emails were answered promptly.
contact calls were very pleasant.no hard sell
I would also like to especially mention Gillian, and the lovely mark who installed the lift quickly and cleanly.
I just wanted to thank you for everything you did to ensure my mother had a stair lift in her house ready for when she came out of hospital. It was just a few days from my initial enquiry to having a superb re-conditioned stair lift fitted. Thanks for fitting me in to your busy schedule. My mother was delighted and now enjoys an independent life with a little help from things like this.
You were recommended to us by a friend who had used you too. And I recommend you to anyone who reads this – you were friendly, responsive to our needs (we did call you out at short notice), and Gary the person who fitted it was great.
Thanks again! Jon
Many thanks to the very friendly staff for their help and guidance in selecting a stair lift that does exactly what it said on the tin….
The office staff could not have been more helpful and the engineer John could not be faulted .All done within ten days into the bargain
You fitted a Stairlift for my Sister in Law 19/9/17 she is very very pleased with it and said that the service was brilliant and the young man who fitted it was excellent. I would just like to say
Thank you for doing this so quickly and efficiently. Pam Preston
Absolutely fabulous service and such nice people, My in laws are thrilled with the stairlift.
Had my stair lift fitted last Thursday. Very efficient and friendly engineer. Rang the office with a small problem on the following Monday and Gary called on Tuesday and solved my problem. Would have no hesitation in recommending the company to anyone.
First class service from all concerned. Many thanks.
Great service (WELL DONE)
I was looking for a stair life for a couple of months and the cost after 2 surveyors was to much, my son found out about this company through eBay and the rest is history.
Polite staff great rates with no hidden charges and very quick to agree an instalment date ,I now go up and down the stairs without effort.
Thank you for making a 94-year old man happy keep up the good work and thanks you for looking after the elderly with your great rates.
You have made my life better
Very good advice and service to enable me to choose stair lift for my parents
Excellent engineer and he made my parents feel very safe and they are thrilled with it
Would recommend this company any time
We had a stairlift fitted today by (Mark) and I’m still shocked by the speed and professionalism of the work he done for our mum.
He had a very pleasant attitude to his work ethic and dealing with elderly people, he made mum feel at ease straightaway, will definitely recommend them to others.
Thanks again Mark.
Contacted last week about buying and fitting a stair lift quick response and arrangements made for following Tuesday arrived today good customer service from office staff to fitter stair lift been used a number of times already since fitted we are made up with it even though it’s refurbished would highly recommend
Fantastic service from 1st email to fitting of stairlift. Everyone so pleasant and helpful only took 1hr 30 to fit. It has made a great difference to my elder mother.
Having been messed about by the Council in getting adaptations to my home for my 90yr old mother, including the fitting of a stairlift, I decided enough was enough and decided to look elsewhere and am I glad I did. I came across Stairlift Express via eBay and my call to them was initially answered by the owner Gary.
He put my mind at rest re the products and his knowledge and background in this industry was key. No hard sell with this company, just a good old family business if I can put it that way. I then ordered a stairlift via Gill who kept me informed every step of the way and then booked it into a date that suited my work schedule. The fitter Mark (who I must apologize to now for calling him Graham!) rang to say what time he would be arriving and was bang on the dot.
He fitted and explained everything, including a run through for my mom and it was all professionally installed in an hour. Payment was then made (there is no payment until the job is done and you are satisfied) and my mom now has her mobility back without any hassle. Have I gone on a bit? yes, I have and for good reason.
There are too few company’s that offer this kind of service and I was lucky enough to have found them. By checking their feedback and speaking with them it was an easy decision. I don’t see why we should be ripped off by going direct to stairlift companies,or Councils (who wanted to take my staircase apart because the stairlift company they outsource to supplies a wider one!) and charges a rip off price to boot, they are very reasonably priced and much cheaper than going direct or via a Council.
You can now make your own choice and I hope that this review has been of some help.
Thanks again Stairlift Express.
Fantastic service from 1st email to the fitting of stairlift. Everyone so pleasant and helpful only took 1hr 30 to fit. It has made a great difference to my elder mother.
Many thanks, Michael Sparrow
Just like to say…Excellent Service.Stairlift in excellent condition. Also, a big thank you to mark the engineer,
Excellent service from start to finish. Excellent friendly workmanship from Graham. My father in law is more than grateful and I cannot recommend this family-run outfit enough. Don’t look elsewhere…….use Stair Lift Express.
I thought this type of service was a thing of the past! I telephoned Stairlift Express last week having come across them on the web and am now the proud owner of a nearly new fully installed stairlift all in under a week and all for less than 30% of the quotes I had to fit from the usual firms. Many thanks for a Great Service you certainly live up to your name
I would recommend Stairlift Express as they can supply very good condition used stairlift at a fraction of the price of new ones. From the first point of contact, it has been a seamless process. All the staff are friendly and professional.
Very happy with my acorn chair lift and it was fitted very quickly and efficiently by Mark who was a great guy
We had a stairlift fitted by Graham a week ago. He was really professional and friendly. He did a very good job. The stairlift was fitted well, no mess and the cables were neatly hidden under the carpet. He explained everything really well so even my mother understood how to use it. Unfortunately, my Dad passed away too quickly and the stairlift wasn’t needed. Graham returned and removed the lift as efficiently as he fitted it. My mum and I are really grateful for your company’s professionalism and kindness at such a traumatic time. We would highly recommend this firm and the prices are very competitive. Thank you.
I am so grateful to Stairlift express for the fantastic service.
This is the best company I have ever dealt with. From beginning to end, ordering to installation, all staff were professional, friendly, experienced, efficient+helpful. At all stages, the service was conducted with expertise+to an exceptional standard.
I cannot recommend Stairlift Express highly enough. You have made my life much easier by installing the stairlift for me.
Thank you so very much.
We had stairlift fitted for our mother recently and the whole process couldn’t have been much easier. Gill and Hannah were fantastic on the phone and email as this was the first time we were looking at the stairlift.
No sales nonsenses nor they were pushy.
I think there is a need to mention that there was a minor hiccup on the day of installation only to praise the manner it was dealt with was second to none.
The installation chap Craig came back on 2 occasions on the very same day, his determined to fix the problem was admirable; and when it could not be rectified, they turned up the next day as promised and rectified the matter.
There are not many companies that turn up the very next day without you having to chase them, Stairlift Express did that!
Very happy with the service provided and will surely recommend to friends and families.
Keep up the good work
Would say big thank you to Gary, he arrived at time stated, fitted stairlift, demonstrated and explained how everything worked. Left no mess.
Excellent service from start to finish with no hard sell tactics. Would highly recommend Stairlift Express.
Excellent service from start to finish. Helpful and very efficient. My mum was over the moon with the stairlift. I would definitely recommend the company to anyone needing a lift.
Really friendly. Thank you very much for all your help
Thank you for supplying and fitting our stairlift, it has made such a difference to Mrs. Mc, making her feel safe and confident on the stairs.
Excellent communication and the fitters could not have been more efficient and friendly.
In one word ‘Fantastic ‘
Lovely service very efficient fitting,great price
First class all round
Excellent service, quick and efficient, very good value for money!
Great family run business, Graham came along fitted a superb recon lift/ it has transformed my life.
If you need a stairlift/look no further this is the firm for you/ price superb fitted no fuss no mess
thank you, Graham/thank you, mum and girls.
Thanks again, Martin Dwyer.
Your engineer has just finished fitting stairlift for my father. I and my father would like to praise the engineer for the friendly and professional and clean way he installed the stairlift a credit to your family company and we would highly recommend you
Mr David Poucher and Mr K Poucher
Fantastic from start to finish. A star service we can really recommend this company.
Thank you for all your help.
We would just like to record our thanks and appreciation for all at Stairlift Express for their invaluable advice and professionalism in fitting our stair lift. From initial inquiry through to fitting by Gay and Mark took less than 5 days.
The team fitting the lift were extremely friendly and helpful and left no mess whatsoever. We have been extremely pleased that we decided to select Stairlift Express to supply and fit our lift and would highly recommend them to others. Many thanks.
Fantastic service. Friendly helpful colleagues. Just had my stair lift fitted for my mum to use when she visits 2 lovely guys fitted within half an hour. Gave full demo and contact number should I need in event of any problems.
Would recommend anyone considering a stair lift to contact stairlift express you won’t be disappointed.
Excellent service and compassionate in a very difficult situation with no hard selling. They answered all my questions clearly and concisely. Organizing the fitting date of the stair lift was really easy and very timely.
A family run business with helpful friendly people. Would definitely recommend to others.
Stairlift Express has provided us with the best customer service you could wish for, starting with Hannah on the helpline and Gary doing the fitting.
Totally professional at all times and the quality of the goods being top notch. Gary was clean, tidy and very thorough when giving instructions of use, covering all health and safety aspects.
I would recommend this company to anybody thinking of getting a stairlift, value for money and first class service, you couldn’t ask for more.
Thank you for making this transaction so simple. The service we received was excellent – would definitely recommend!
if you are thinking of getting a stairlift installed look no further than this company. Excellent service and great value for money I wouldn’t hesitate to recommend them.
It has made such a change to my mam she feels like she has her whole house back again. Great thanks very much
First class service from start to finish, made my life better, getting second lift installed next week.
Thank you and especially your brother for the great service and courtesy shown to us when we had the stairlift fitted. It was exactly as described and worth every penny. For anyone who may be considering using your services, be assured you will not regret it.
Thank you once again.
What can I say when ones 100% Happy.
If you are reading this, go on, Just Buy, you won’t be disappointed.
Gary good job again Thank you.
Hadrian Cockermouth Cumbria.
Very impressed with Gary. He let us know what time he would arrive, and he was here on the dot. He was very thorough and explained how to work the stairlift and took us through it step by step. Would recommend him.
“I just wanted to say a big thank you for all your help, I am sincerely grateful for your patience. I have just spoken to my Grandad who is very happy. Thank you once again, wishing your family business to be a great success”
Bob has just got back from Maidenhead and is very happy. He is full of praise for Gary and his brother and says that they did a thoroughly professional and impressive job at his mothers and she is also very happy with her stairlift. It is very rare nowadays for Bob to be so full of praise so thank you very much for your help in organising this and please pass on our thanks to your husband.
Hi Leanne and Gary
You fitted the above today 5.2.14 at the home of my parents.
They were delighted with the fitting and service, especially Gary’s friendliness even though his broad accent was difficult to master.
Leanne thank you for your friendly assistance and advice on the telephone when I originally
placed the order.
Keep up the standard of service, well done
Look forward to a service in one year.